Conversation on Making Telephone Calls
By miftachudin arjuna - December 09, 2013
- Receptionist: Good Morning, Square Pants Hotel, May I help you?.
- Customer: Good morning, I’d like to reserve a room. Do you have any empty
roomroomsforon Sunday, September 15th?. - Receptionist: Let me check first. We have two single rooms and one double room. Which one do you want?.
- Customer: I want the single room, please.
- Receptionist: How long will you be staying?.
- Customer: Three nights.
- Receptionist: Okay,
who’s the booking for, sir?for whom is the booking?. - Customer: TORETO.
- Receptionist:
Let me your confirmation number?Can you give me your contact number?. - Customer: 1234567890.
- Receptionist: Thank you for choosing Square Pants Hotel. Have a nice day.
- Customer: Good bye.
Complaining A Banned Account
- Manager: Welcome to
Bank ABCABC Bank. WhatkindCan I help you sir?. - Costumer: Ya, I have a problem. I will
complainingcomplain.my acount can’t useI cannot use my account. - Manager: What is your name and
acountaccount number sir?. - Costumer: My name is Ian, 113 12 002.
- Manager:
OkeeOkay, pleasewaitingwait for a minute. - Costumer:
OkeOK, don’t taketotoo long. - Manager: Sorry sir, your account
ais banned. - Costumer: What’s wrong?.
- Manager: Your
acountaccount isexpayedexpired. - Customer: Really? So what can I do?.
- Manager:
Tofor more informationforon youracountaccount please come directly to ABC Bank, sir. - Costumer: Okay.
Leaving Permit for A Class (1st Version)
- Student:
HalloHello, Assalamu’alaikum.Is it miss Ula, right?.Can I speak to Miss Ula?. - Teacher: Wa’alaikum salam. Yes,
I am and who is there?.Who is speaking? - Student: My name is Hilmi.
your student in speaking class and my ID number is 113 12 116.I am your student in speaking class. My student number is 113 12 113 - Teacher: OK, Hilmi. What can I do for you?.
- Student:
FirstI am so sorrymissMam becausethistoday I can’tfollowattend your class. Igotcatch a cough and a cold. - Teacher: Oh, I am sorry to hear that,
God bless you.I hope that you will get a bettercondition next.soon - Student: Thank you
missMam, so can I get your permit?. - Teacher: Yes, of course, but have you
finishfinishedanthe assignment from me? - Student: Yes, I have, and I have already sent it to your email.
- Teacher: OK, I will check it.
- Student: Thank you very much
missMam. Assalamu’alaikum. - Teacher: You’re welcome, Wa’alaikum salam.
Leaving Permit for A Class (2nd Version)
- L: Hi Niam
- N: Hello Lay. Can I help you?
- L: There is something wrong with my
stomachestomach. I think that I cannot attend in the speaking class - N: So?
- L: Can you help me please. Would you
Conveysend myappologizeapologize to the lecturer that I have to miss the class - N: Ok I will
- N: Good afternoon sir
- Teacher: Good Afternoon
- N: Lay called me that he is sick and he cannot attend
into your class. - Teacher: Okay I am sorry to hear that
- N: He asked me
convey his sorry to you sirto send his apologize that he has to miss the class - Teacher:
Okay nothingthat is fine
Opening A Bank Account.
- CS: Good morning?. Diamond Bank here, Can I help you Mam?.
- C: Morning. I’d like to open a new bank account. Can you explain to me what the
stepprocedure is ? - Of course. Who is speaking?
- Miss Carol.
- OK Miss Carol, I will explain to you what the
stepprocedure is. Firststep, you must fill in theblankformcompletlycompletely. Second, you should pay a fee to the teller. If you need more information, youwould bettershould come to Diamond Bank. Anything else I can help?. - C: No, that’s all. Thanks
- CS: You’re welcome.
Unsubscribing A SIM Card
- CS: Good afternoon. This is Fun Service Provider. Can I help you?
- C: Good afternoon.
- CS:
Can you mentionWhat is your name andyour number phonephone number? - C: My name is Sinta. My
number phonephone number is 0856 4343 3434. I want to complain about yourservice provider.services - CS: What’s wrong?
- C:
Tomorrowyesterday,I bought electric pulseI top up Rp 10.000.andThen I registered topackage internetinternet package for seven days.But after 3 days, I can’t use again.but I can’t use it after 3 days - CS:
Let’s I checkLet me check it.Your quota is empy mom.You run out of bandwidth quota Mam - C:
NoThat is impossible, when I checkmythe quota, itis stillremains 30 Mb. - CS:
May be our network is error.The connection may be error. We willcorrect aboutfix it. - C: No, thanks. I will unsubscribe my SIM Card.
- CS: We
soare really sorrymomMam. Okay good afternoon. - C: Good afternoon.
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